高级课程第11单元第06课时
高级课程» 第11 单元» 第6 课时» 活动中心
1 Man Answers Email — Basic Story
A computer company has a special person who answers all questions that are sent to him. The person is a 63
year old man. He is known for always finding the right answers. On the Internet, more people are finding out
about this smart man.
He does not look like a computer expert. He has silver hair and is gentle. He feels that his age helps him with
his job. He remembers a lot of things people ask about. He says that every day is different, so he is never bored.
He tries to return the answers within 24 hours. He will answer any questions that he can. The questions he gets
are very different each day. He loves his job.
Other companies do not have a place for people to ask questions. If they do, it may take a long time to get an
answer. Sometimes you may never get an answer at all.
It is important for companies to have a person who will answer your questions. It keeps the customers happy.
Happy customers will keep coming back.
2 bored
not having anything to do
3 company
a business that offers a service
4 customers
people who do business with a company
5 expert
someone who knows a lot about something
6 gentle
to be easy going and careful with others
7 Internet
a large network of computers
8 remember
to have a thought come back to you
9 return
to give something back
